The Guest room inspection ensures that the desired results of an established cleaning system are consistently achieved by the housekeeping department. … It will establish a set procedure ensuring that will remind both Housekeeping Supervisor / Executive and Room maids of any defects and missing amenities for the guest.
What is meant by guest room inspection?
by Prince Kumar. A supervisor has to check all the rooms on his/her floor, including all vacant room, departure room, expected arrival, VIP arrival, group arrival, blocked rooms and under repair rooms both out of service and out of order.
How do you inspect a guest room?
Check the walls to ensure there aren’t any condition or cleanliness issues, especially by the nightstand. Review the Window to ensure the safety by making sure Window Lock and Window Stop is there. If it’s a connecting room, ensure to check on the connecting door frame, lock and sound stripping.
How should a supervisor go about inspecting a guest room?
- Check guest room entrance door.
- Note any scratch marks, smudgy or dirt/dust on surface.
- Check for ‘DO NOT DISTURB’ sign on inside knob of the door.
- Check proper operation of locks, chains and door stops.
- Check condition and cleanliness of light switches and surrounding wall area.
What all things should be there in guest room inspection checklist?
- 1 – Entrance Door. — Check door handles and locks to be sure they are working properly.
- 2 – Entrance Door. — Check to see that room numbers are intact.
- 3 – Entrance Door. …
- 4 – Entrance Door. …
- 5 – Entrance Door. …
- 6 – Drapes. …
- 7 – Drapes. …
- 8 – Drapes.
Is responsible for checking guest room?
Room attendants are responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean and they address all guest queries politely and knowledgeably. You may also read,
Who is responsible for inspecting the guest room?
The final room inspection should be done by either Executive Housekeeper, HOD or the General Manager. All VIP rooms are should be checked personally by any of the above-mentioned Head of the departments. Check the answer of
What is the importance of guest room to a guest?
Treating guests like family improves the guest’s experience. It helps make their stay much more comfortable and satisfactory and could lead them to visit us again in the future (consolidation).
Why dusting in a guest rooms are important?
Vacuuming, dusting, and cleaning all guest bedrooms will keep them looking good while in the occupation or immaculate for the arrival of new guests. Hotels can enhance a guest’s experience and set a clear division between one hotel to another by paying attention to every detail of what makes a comfortable stay. Read:
What is SOP in housekeeping?
A housekeeping SOP—or standard operating procedure—is a step-by-step set of instructions on how to complete each housekeeping task. … But SOPs are also documented workflows, which ensure housekeepers complete tasks in a particular order to ensure efficiency and safety.
What is guest room cleaning checklist?
Using a cleaning checklist helps to keep your cleaning staff on track and ensure that all areas of guest rooms are properly cleaned. By standardizing your housekeeping cleaning list, you can facilitate successful training for all new employees and provide helpful reminders for your seasoned staff.
What is housekeeping checklist?
An office housekeeping checklist is used to inspect the overall office environment to lower worker exposure to hazards (i.e., slips, trips, falls, etc). Use this checklist to visually inspect the cleanliness and condition of the building, stairways, aisles, floors, and equipment.
What is room attendant checklist?
If possible, open the windows and air out the room. Check the thermostat, air conditioner, and lights to ensure they work properly. Replace any flickering or burnt out bulbs. Test the drapes to make sure they slide easily. Look over the walls and ceilings for dust or cobwebs.
What are 3 qualities a housekeeper should possess?
- Time management skills.
- Attention to detail.
- Communication skills.
- Interpersonal skills.
- Customer service.
- Housekeeping hard skills.
What are the three classifications of a guest rooms?
- Single: A room assigned to one person. …
- Double: A room assigned to two people. …
- Triple: A room assigned to three people. …
- Quad: A room assigned to four people. …
- Queen: A room with a queen-sized bed. …
- King: A room with a king-sized bed.